Shipping policy
Shipping Policy
Thank you for shopping with Norifox. This Shipping Policy outlines how we process and deliver your orders.
1. Order Processing
All orders are processed as per each product page mentioned business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays. During high order volumes or promotional periods, processing times may take slightly longer.
2. Shipping Time
Estimated delivery times may vary depending on your location.
Typical delivery times:
- Within India: 3–7 business days
- Remote areas: 5–10 business days
Please note that delivery times are estimates and not guaranteed.
3. Shipping Charges
Shipping costs are calculated at checkout based on your location and order value.
From time to time, Norifox may offer free shipping promotions.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. This allows you to monitor the delivery status of your package.
5. Delays
Delivery delays may occasionally occur due to:
- Courier service issues
- Weather conditions
- Customs or logistical disruptions
- High seasonal demand
Norifox is not responsible for delays caused by third-party shipping carriers.
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the package is returned, the customer may be required to pay additional shipping charges for reshipping.
7. Lost or Damaged Packages
If your order arrives damaged or missing, please contact our support team within 48 hours of delivery with:
- Your order number
- Photos of the package and product
Our team will investigate and provide assistance.
8. International Shipping
Currently, Norifox may ship only to selected regions. Delivery times and shipping fees for international orders may vary.
Additional customs duties or import taxes (if applicable) are the responsibility of the customer.
9. Contact Us
For shipping inquiries, please contact:
Email: help@norifox.in